export type ApiEnvelope<T> = { data: T };

export interface AdminUser {
  username: string;
  must_change_password: boolean;
  csrf_token: string;
}

export interface BotRuntime {
  state: 'stopped' | 'starting' | 'running' | 'stopping' | 'failed';
  pid?: number;
  port?: number;
  started_at?: string;
  error?: string;
}

export interface BotPermissionDefinition {
  key: string;
  name: string;
  group: string;
  description: string;
}

export interface BotRole {
  role_id: string;
  name: string;
  description: string;
  permissions: string[];
  builtin: boolean;
  created_at?: string;
  updated_at?: string;
}

export interface BotProfile {
  bot_id: string;
  label: string;
  enabled: boolean;
  bot_token_configured: boolean;
  sudo_users_id: string[];
  log_group_id: string;
  gban_log_group_id: string;
  message_dump_chat: string;
  role_ids: string[];
  permissions: string[];
  identity?: {
    id: string;
    username: string;
    name: string;
    can_connect_to_business?: boolean;
  } | null;
  business_assistant?: AssistantProviderConfig;
  ready_to_connect: boolean;
  created_at?: string;
  updated_at?: string;
  runtime: BotRuntime;
}

export interface AssistantProviderConfig {
  base_url: string;
  api_key_configured: boolean;
  model: string;
  timeout_seconds: number;
  max_output_tokens: number;
  configured: boolean;
}

export interface AssistantRuntimeStatus {
  polling_state: string;
  business_mode_supported: boolean;
  webhook_conflict: boolean;
  webhook_url: string;
  model_configured: boolean;
  last_error?: string;
  last_poll_at?: string;
  usage: AssistantUsage;
}

export interface AssistantUsage {
  ai_calls: number;
  customers: number;
  conversations: number;
  handoffs: number;
  human_paused: number;
}

export interface AssistantAccountSettings {
  connection_id: string;
  assistant_enabled: boolean;
  system_prompt: string;
  language: string;
  tone: 'professional' | 'friendly' | 'concise';
  account_daily_limit: number;
  customer_daily_limit: number;
  human_pause_hours: number;
  notification_destination: 'owner' | 'ops' | 'both';
  ops_group_id: string;
  timezone: string;
  digest_enabled: boolean;
  digest_time: string;
  handoff_message: string;
  unsupported_message: string;
  feishu_webhook_enabled: boolean;
  feishu_webhook_url?: string;
  feishu_webhook_signing_secret?: string;
  feishu_webhook_configured: boolean;
  feishu_signing_secret_configured: boolean;
  feishu_message_preview_enabled: boolean;
  feishu_outgoing_message_enabled: boolean;
}

export interface AssistantConnection {
  connection_id: string;
  user: {
    id: string;
    username?: string;
    first_name?: string;
    last_name?: string;
  };
  user_chat_id: string;
  rights: Record<string, boolean>;
  is_enabled: boolean;
  connected_at?: string;
  last_event_at?: string;
  settings: AssistantAccountSettings;
}

export interface AssistantKnowledgeEntry {
  entry_id: string;
  connection_id: string;
  question: string;
  aliases: string[];
  keywords: string[];
  answer: string;
  tags: string[];
  priority: number;
  enabled: boolean;
  updated_at?: string;
}

export type AssistantKnowledgeSourceType = 'channel' | 'group' | 'business';
export type AssistantKnowledgePublicationMode = 'review' | 'auto';
export type AssistantKnowledgeAuthorPolicy =
  | 'admins_or_allowlist'
  | 'admins'
  | 'allowlist'
  | 'all';

export interface AssistantKnowledgeSource {
  source_id: string;
  connection_id: string;
  source_type: AssistantKnowledgeSourceType;
  chat_id: string;
  title: string;
  publication_mode: AssistantKnowledgePublicationMode;
  author_policy: AssistantKnowledgeAuthorPolicy;
  allowed_user_ids: string[];
  include_linked_chat: boolean;
  linked_chat_id: string;
  linked_chat_title?: string;
  backfill_days: number;
  backfill_limit: number;
  enabled: boolean;
  access_status?: string;
  sync_status: 'idle' | 'queued' | 'running' | 'completed' | 'failed';
  last_sync_processed?: number;
  last_event_at?: string;
  last_error?: string;
  updated_at?: string;
}

export type AssistantKnowledgeCandidateStatus =
  | 'pending'
  | 'published'
  | 'rejected'
  | 'stale';

export interface AssistantKnowledgeCandidate {
  candidate_id: string;
  connection_id: string;
  source_id: string;
  event_id: string;
  question: string;
  aliases: string[];
  keywords: string[];
  answer: string;
  tags: string[];
  confidence: number;
  status: AssistantKnowledgeCandidateStatus;
  knowledge_entry_id?: string;
  stale_reason?: string;
  source_snapshot: {
    title: string;
    source_type: AssistantKnowledgeSourceType | 'discussion';
    chat_id: string;
    message_id: string;
    author_id: string;
  };
  updated_at?: string;
}

export type AssistantConversationStatus =
  | 'auto'
  | 'handoff'
  | 'human_paused'
  | 'closed';

export interface AssistantConversationMessage {
  message_key: string;
  direction: 'incoming' | 'assistant' | 'human';
  telegram_message_id: string;
  text: string;
  created_at: string;
  metadata?: Record<string, unknown>;
}

export interface AssistantConversation {
  conversation_id: string;
  connection_id: string;
  chat_id: string;
  customer?: {
    id: string;
    username?: string;
    first_name?: string;
    last_name?: string;
  };
  status: AssistantConversationStatus;
  summary?: string;
  handoff_reason?: string;
  paused_until?: string | null;
  last_message_at?: string;
  updated_at?: string;
  messages?: AssistantConversationMessage[];
}

export interface TelegramSettings {
  api_id?: number | null;
  api_hash_configured: boolean;
  api_ready: boolean;
  roles: BotRole[];
  permission_catalog: BotPermissionDefinition[];
  bots: BotProfile[];
}

export interface Paged<T> {
  items: T[];
  total: number;
  page: number;
  page_size: number;
}

export interface ChatSummary {
  chat_id: string;
  title: string;
  username?: string | null;
  type: string;
  accessible: boolean;
  member_count?: number;
  bot_status?: string;
  bot_privileges?: string[];
  last_seen_at?: string;
}

export interface ChatOverview extends ChatSummary {
  description?: string | null;
  permissions: Record<string, boolean>;
  automation: AutomationSettings;
}

export interface ChannelOverview extends ChatSummary {
  description?: string | null;
  photo_data_url?: string | null;
}

export interface ChannelPost {
  post_id: string;
  chat_id: string;
  message_id?: string | null;
  source: 'admin' | 'telegram';
  status: 'scheduled' | 'sending' | 'published' | 'uncertain' | 'failed' | 'canceled' | 'deleted';
  text: string;
  media_type?: string | null;
  file_id?: string | null;
  media_filename?: string | null;
  media_size?: number | null;
  media_mime_type?: string | null;
  pin: boolean;
  publish_at?: string | null;
  published_at?: string | null;
  created_at: string;
  last_error?: string;
  pin_error?: string;
}

export interface TelegramUser {
  id: string;
  username?: string | null;
  first_name?: string | null;
  last_name?: string | null;
  is_bot: boolean;
  is_deleted: boolean;
}

export interface ChatMember {
  user: TelegramUser;
  status: string;
  custom_title?: string | null;
  privileges: string[];
  until_date?: string | null;
  last_seen_at?: string | null;
}

export interface AutoReply {
  keyword: string;
  type: string;
  text: string;
  file_id?: string | null;
}

export interface RiskRule {
  rule_id: string;
  name: string;
  enabled: boolean;
  keywords: string[];
  match_images: boolean;
  match_links: boolean;
  actions: Array<'delete' | 'warn' | 'mute' | 'kick' | 'ban'>;
  duration_seconds: number;
}

export interface AutomationSettings {
  chat_id: string;
  auto_replies: AutoReply[];
  blacklist_words: string[];
  risk_rules: RiskRule[];
  risk_control?: {
    enabled: boolean;
    keywords: string[];
    match_images: boolean;
    match_links: boolean;
    actions: Array<'delete' | 'warn' | 'mute' | 'kick' | 'ban'>;
    duration_seconds?: number;
    ban_duration_seconds?: number;
  };
  identity_monitor: {
    enabled: boolean;
    notify_in_chat: boolean;
  };
  welcome: {
    enabled: boolean;
    text: string;
    media?: { type: string; file_id: string } | null;
  };
  captcha_enabled: boolean;
  chatbot_enabled: boolean;
  antiflood_enabled: boolean;
}

export interface PointRules {
  enabled: boolean;
  timezone: string;
  checkin_enabled: boolean;
  checkin_button_enabled: boolean;
  checkin_points: number;
  checkin_success_message: string;
  checkin_already_message: string;
  activity_enabled: boolean;
  activity_points: number;
  activity_cooldown_seconds: number;
  activity_daily_cap: number;
  upvote_enabled: boolean;
  upvote_points: number;
  upvote_pair_cooldown_seconds: number;
  upvote_daily_cap: number;
}

export interface PointAccount {
  chat_id: string;
  user_id: string;
  username?: string | null;
  first_name?: string | null;
  display_name?: string | null;
  balance: number;
  lifetime_earned: number;
  lifetime_spent: number;
  updated_at?: string;
}

export interface PointTransaction {
  transaction_id: string;
  chat_id: string;
  user_id: string;
  username?: string | null;
  first_name?: string | null;
  display_name?: string | null;
  delta: number;
  balance_after: number;
  source: string;
  actor_id?: string | null;
  reason?: string;
  reference_id?: string | null;
  created_at: string;
}

export interface MemberIdentitySnapshot {
  username?: string | null;
  first_name?: string | null;
  last_name?: string | null;
  display_name?: string | null;
}

export interface MemberIdentityChange {
  change_id: string;
  chat_id: string;
  user_id: string;
  before: MemberIdentitySnapshot;
  after: MemberIdentitySnapshot;
  changed_fields: Array<'username' | 'display_name'>;
  observed_at: string;
}

export interface Prize {
  name: string;
  count: number;
  points_reward: number;
}

export interface Giveaway {
  giveaway_id: string;
  chat_id: string;
  title: string;
  description?: string;
  status: string;
  prizes: Prize[];
  minimum_points: number;
  entry_cost: number;
  max_tickets_per_user?: number;
  eligibility_targets?: Array<{ chat_id: string; title?: string; type?: string }>;
  eligibility_mode?: 'all' | 'any';
  template_id?: string;
  period_key?: string;
  eligibility_error?: string;
  cancellation_reason?: string;
  participation_reward: number;
  starts_at?: string;
  ends_at: string;
  created_at: string;
  updated_at: string;
  winners?: Array<{
    user_id: string;
    username?: string | null;
    first_name?: string | null;
    last_name?: string | null;
    display_name?: string | null;
    tier: string;
    points_reward: number;
  }>;
}

export interface GiveawayTemplate {
  template_id: string;
  chat_id: string;
  title: string;
  description: string;
  prizes: Prize[];
  minimum_points: number;
  entry_cost: number;
  participation_reward: number;
  max_tickets_per_user: number;
  eligibility_targets: Array<{ chat_id: string; title?: string; type?: string }>;
  eligibility_mode: 'all' | 'any';
  day_of_month: number;
  start_time: string;
  draw_day_offset: 0 | 1;
  draw_time: string;
  active: boolean;
  last_error?: string;
}

export interface AuditLog {
  source: string;
  actor_id?: string | null;
  actor_name: string;
  action: string;
  chat_id?: string | null;
  target_id?: string | null;
  summary?: string;
  success: boolean;
  error?: string;
  created_at: string;
}

export type DirectoryApplicationStatus =
  | 'none'
  | 'pending'
  | 'approved'
  | 'rejected'
  | 'revoked';

export interface DirectoryProfile {
  user_id: string;
  username?: string | null;
  first_name?: string | null;
  last_name?: string | null;
  display_name?: string | null;
  application_status: DirectoryApplicationStatus;
  application_reason?: string;
  application_source_bot_id?: string;
  listed: boolean;
  online: boolean;
  online_until?: string | null;
  applied_at?: string | null;
  decided_at?: string | null;
  location?: {
    source?: string;
    updated_at?: string;
  } | null;
  service_profile?: {
    is_complete: boolean;
    accepting_requests: boolean;
    service_modes: ServiceMode[];
    packages: ServicePackage[];
  } | null;
}

export interface DirectoryLocation {
  user_id: string;
  username?: string | null;
  display_name?: string | null;
  application_status: DirectoryApplicationStatus;
  longitude: number;
  latitude: number;
  source: string;
  updated_at: string;
}

export interface DirectoryEvent {
  event_id: string;
  event_type: string;
  user_id: string;
  actor_id?: string | null;
  actor_name?: string;
  source: string;
  reason?: string;
  bot_id?: string;
  chat_id?: string | null;
  created_at: string;
}

export interface DirectorySettings {
  online_duration_hours: number;
  nearby_radius_km: number;
  nearby_radius_options_km: number[];
}

export type ServiceMode = 'at_store' | 'onsite';
export type ServiceOrderStatus =
  | 'requested'
  | 'quoted'
  | 'confirmed'
  | 'in_progress'
  | 'completion_pending'
  | 'completed'
  | 'rejected'
  | 'canceled_customer'
  | 'canceled_technician'
  | 'disputed'
  | 'voided';

export interface ServiceAddon {
  addon_id?: string;
  name: string;
  unit: string;
  price: string;
  extra_minutes: number;
}

export interface ServicePackage {
  package_id: string;
  name: string;
  category: string;
  description: string;
  tags: string[];
  service_modes: ServiceMode[];
  price_mode: 'fixed' | 'starting_at' | 'range' | 'negotiable';
  currency: string;
  price_unit: 'per_service' | 'per_hour' | 'per_item' | 'per_visit';
  min_price: string;
  max_price: string;
  price_display?: string;
  duration_minutes?: number | null;
  included_items?: string;
  excluded_items?: string;
  preparation?: string;
  addons: ServiceAddon[];
  travel_fee: {
    mode: 'included' | 'fixed' | 'per_km' | 'quoted';
    amount?: string;
    per_km?: string;
    description?: string;
  };
  service_radius_km?: number | null;
  out_of_range_policy?: string;
  source_type?: 'template' | 'custom';
  source_template_id?: string | null;
  source_template_version?: number | null;
  customized_from_template?: boolean;
}

export interface ServicePackageTemplate {
  template_id: string;
  version: number;
  name: string;
  admin_note?: string;
  package: ServicePackage;
  status: 'enabled' | 'disabled' | 'archived';
  sort_order: number;
  created_at: string;
  updated_at: string;
}

export interface TechnicianServiceProfile {
  headline: string;
  bio: string;
  tags: string[];
  contact_hours: string;
  service_modes: ServiceMode[];
  accepting_requests: boolean;
  public_area_text: string;
  venue: {
    name: string;
    address_hint: string;
  };
  onsite_policy: {
    description: string;
  };
  packages: ServicePackage[];
  is_complete: boolean;
  version?: number;
  updated_at?: string;
}

export interface TechnicianSelfServiceContext {
  user_id: string;
  display_name: string;
  username?: string | null;
  eligibility: {
    ready: boolean;
    issues: Array<{ code: string; message: string }>;
  };
  service_profile?: TechnicianServiceProfile | null;
  review_topic?: {
    message_thread_id: number;
    topic_name: string;
    topic_url: string;
    status: 'active';
  } | null;
}

export interface TechnicianMiniAppBootstrap {
  technician: TechnicianSelfServiceContext;
  templates: Array<
    Pick<ServicePackageTemplate, 'template_id' | 'version' | 'name' | 'package'> & {
      builtin: boolean;
    }
  >;
  limits: {
    max_packages: number;
  };
}

export interface ServiceQuote {
  quote_id: string;
  order_id: string;
  version: number;
  currency: string;
  base_amount: string;
  travel_fee: string;
  addons: Array<{ name: string; quantity: number; unit_price: string }>;
  discount: string;
  total_amount: string;
  note?: string;
  created_at: string;
}

export interface ServiceOrder {
  order_id: string;
  customer_id: string;
  customer_name: string;
  technician_id: string;
  technician_name: string;
  package_snapshot: ServicePackage;
  category: string;
  service_mode: ServiceMode;
  requirements: string;
  distance_band: string;
  status: ServiceOrderStatus;
  version: number;
  quote_snapshot?: ServiceQuote;
  current_quote_id?: string;
  close_reason?: string;
  dispute_reason?: string;
  created_at: string;
  updated_at: string;
  closed_at?: string;
  quotes?: ServiceQuote[];
  events?: Array<Record<string, unknown>>;
  qr_records?: ServiceReviewQr[];
}

export interface ReviewQuestion {
  question_id: string;
  type: 'single_choice' | 'multiple_choice' | 'text';
  label: string;
  description?: string;
  required: boolean;
  weight?: number;
  max_length?: number;
  options?: Array<{
    value: string;
    label: string;
    score?: number;
  }>;
}

export interface ServiceReviewTemplate {
  template_id: string;
  version: number;
  status: 'active' | 'retired';
  questions: ReviewQuestion[];
  published_at: string;
}

export interface ServiceReview {
  review_id: string;
  technician_id: string;
  technician_name: string;
  customer_id: string;
  customer_name: string;
  source: 'qr_verified' | 'student_initiated';
  category: string;
  package_snapshot: ServicePackage;
  score: number;
  anonymous: boolean;
  status: 'pending' | 'approved' | 'rejected' | 'voided';
  choice_answers: Record<string, string | string[]>;
  text_answers: Record<string, string>;
  topic_url?: string;
  topic_message_id?: number;
  topic_publication?: {
    status: 'published' | 'unconfigured' | 'failed';
    topic_url?: string;
    message?: string;
  };
  customer_review_count: number;
  customer_review_count_30d: number;
  customer_review_count_90d: number;
  similar_content_count: number;
  created_at: string;
  moderated_at?: string;
}

export interface ServiceReviewQr {
  qr_id: string;
  order_id: string;
  technician_id: string;
  customer_id: string;
  status: 'issued' | 'claimed' | 'expired' | 'revoked' | 'voided';
  expires_at: string;
  created_at: string;
  claimed_at?: string;
}

export interface ServiceLeaderboardItem {
  technician_id: string;
  display_name?: string;
  username?: string;
  category: string;
  review_count: number;
  average_score: number;
  category_average: number;
  rank_score: number;
  last_review_at: string;
}

export interface ServiceCustomerBlock {
  scope: 'global' | 'technician';
  technician_id: string;
  customer_id: string;
  active: boolean;
  reason?: string;
  actor_id?: string;
  updated_at: string;
}

export interface ServiceReport {
  report_id: string;
  reporter_id: string;
  target_type: 'technician' | 'customer' | 'order' | 'review';
  target_id: string;
  reason: string;
  status: 'open' | 'resolved' | 'dismissed';
  created_at: string;
  handled_at?: string;
  handling_reason?: string;
}

export interface ServiceSettings {
  customer_max_open_orders: number;
  customer_daily_request_limit: number;
  review_qr_expiry_hours: number;
  review_forum_chat_id: string;
  review_forum_username: string;
}

export interface FulfillmentMetrics {
  counts: Record<ServiceOrderStatus, number>;
  valid_requests: number;
  quoted_requests: number;
  confirmed_requests: number;
  directory_views: number;
  technician_views: number;
  request_starts: number;
  request_submission_rate: number;
  quote_rate: number;
  customer_confirmation_rate: number;
  match_success_rate: number;
  fulfillment_rate: number;
  cancellation_rate: number;
  cancellation_distribution: { customer: number; technician: number };
  scope_note: string;
}